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HeiR pieces are crafted in S925 sterling silver and finished with 18K yellow-gold plating. Select designs feature 5A cubic zirconia. Materials and specifications may vary by style, so please refer to each product page for complete details.

Our pieces are crafted without nickel or brass and are designed to be hypoallergenic. Because individual sensitivities may vary, we recommend reviewing the materials listed on each product page before purchasing.

To preserve your jewelry’s finish, avoid direct contact with water, perfume, lotions, sweat, and household chemicals. Remove your pieces before showering, swimming, exercising, or sleeping. Store them separately in a dry place and polish gently with a soft jewelry cloth.

In-stock orders are carefully prepared and shipped as soon as possible. Once your order is on its way, you’ll receive a shipping confirmation with tracking details. Delivery times vary depending on the destination and carrier. Made-to-order and personalized pieces follow the production timeline stated on their product page.

Shipping rates are calculated at checkout based on your destination and order details. You’ll be able to review the complete shipping cost before placing your order.

HeiR ships internationally, with the United States, Canada, and the Dominican Republic as our primary markets. Shipping availability, rates, and estimated delivery times are displayed at checkout based on your destination. If your location is not available, please contact us at support@1heir.com and we’ll be happy to assist.

Return requests may be submitted within 15 days of receiving your order. Items must be unworn, unused, and returned in their original packaging with proof of purchase. To begin a return, please contact support@1heir.com before sending your item.

Custom, personalized, and special-order pieces cannot be returned. Sale items and gift cards are also final sale. Please contact us before purchasing if you have questions about a specific item.